Principal Global Services is actively recruiting for a Back Office Customer Care position within its healthcare division at McKinley West, Taguig. As an in-house global capability center, the company offers a robust compensation package alongside strong work-life balance initiatives.
Role Overview & Responsibilities
Position: Customer Care (Healthcare - Back Office)
Location: McKinley West, Taguig City
Work Setup: Hybrid (3 days onsite, 2 days work-from-home; company-provided laptop)
Schedule: Fixed weekends off
Qualifications
1 to 2 years of BPO or call center experience
Strong verbal and written English communication skills
Background in healthcare accounts is a plus, though general BPO back-office experience is accepted
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Compensation & Onsite Benefits
| Category | Benefit Details |
| Salary | ₱33,000+ base (commensurate with professional experience) |
| Health & Wellness | HMO coverage from Day 1, including up to 3 FREE dependents |
| Facilities | Onsite Gym access, Nap Rooms, and Free Parking |
| Perks & Amenities | Unlimited Coffee, Hot Chocolate, and Juice stations |
| Commute | Daily free shuttle service provided for employees |
Why Join Principal Global Services?
Working in-house provides greater job security, direct company integration, and structured career progression compared to traditional third-party BPO setups. Combined with fixed weekends off, comprehensive family medical coverage from day one, and a hybrid structure, this role offers a well-rounded environment for healthcare support professionals looking to advance their careers in Taguig.
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