Job opportunities continue to open up for job seekers as Alorica Teleservices, Inc. announced an urgent hiring call for 115 Customer Service Representatives (CSRs) to join its local site at Matina IT Park.
The recruitment drive, shared in coordination with the Public Employment Service Office (PESO) Davao City, aims to connect qualified Dabawenyos with entry-level and experienced roles in the Business Process Outsourcing (BPO) industry.
Job Qualifications & Requirements
The open position is accessible to a wide range of applicants, making it an excellent opportunity for both seasoned BPO professionals and fresh graduates looking to start a career in customer service.
* Educational Attainment: Must have completed High School (Old Curriculum) or Senior High School (K-12).
* Work Experience: Prior experience in customer service, collections, or sales within a call center environment is preferred, but not required.
* Technical Skills: Basic working knowledge of computers and the internet, with a minimum typing speed of 35–40 words per minute (WPM).
* Communication & Problem-Solving: Ability to effectively communicate with customers to understand their needs, gather relevant details, and collaborate with team members to resolve issues efficiently.
Work Location & Application Details
Successful applicants will be assigned to Alorica's Davao facility located at:
Alorica Teleservices, Inc.
Luisa Building 1, Matina IT Park
Mac Arthur Highway, Matina Crossing, Davao City
Interested applicants can apply online by filling out the official application form provided in the comments section of the PESO Davao City announcement, or by sending their updated resumes directly via email to mariaraphaela.mortel@alorica.com.
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