Guide to DSWD's Assistance to Individuals in Crisis Situation (AICS) Program

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The Assistance to Individuals in Crisis Situation (AICS) program by the Department of Social Welfare and Development (DSWD) is a vital support service for Filipinos facing emergencies. Whether you're dealing with sudden illness, death in the family, or loss due to disasters, AICS offers financial or material assistance to help you recover.

Here’s what qualified individuals need to know:


Who Are Qualified for AICS Assistance?

You may apply for AICS if you are:

  • A Filipino citizen facing an emergency or crisis such as:
    • Hospitalization or serious illness
    • Death of a family member
    • Loss of home or livelihood due to fire, calamities, or accidents
    • Victim of domestic violence, abuse, or other urgent situations

  • An individual or family assessed by a social worker as needing urgent assistance

  • A low-income or indigent individual (proof of indigency is often required)


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Types of Assistance You Can Receive

Depending on your situation, AICS provides:

  • Medical Assistance: For hospital bills, medical procedures, or purchase of medicines.

  • Burial Assistance: To help pay for funeral and burial expenses.

  • Transportation Assistance: For those who need help with travel costs during emergencies.

  • Educational Assistance: Limited aid for school expenses (may depend on DSWD schedules).

  • Food and/or Financial Assistance: For basic needs during a crisis.




Basic Requirements

Prepare the following documents depending on the type of assistance you need:

General Requirements:



Medical Assistance:

  • Medical Certificate

  • Hospital bills, prescription, or request for laboratory procedures


Burial Assistance:

  • Death Certificate

  • Funeral Contract or Funeral Bill


Educational Assistance (if available):

  • Enrollment/Registration Form

  • School ID

Transportation Assistance:

  • Incident report or proof of emergency travel need

Tip: Bring extra photocopies of your documents and pen for filling out forms!

Download the AICS Form Here!



How to Apply for AICS


STEP 1 Visit the nearest DSWD Field Office or Satellite Office.

STEP 2 Submit your complete documents at the screening area.

STEP 3 Undergo assessment: A DSWD social worker will interview you about your situation.

STEP 4 Wait for approval: If approved, assistance will be given either through cash, check, voucher, or referral.

STEP 5 Claim your assistance: Follow the instructions given by the DSWD personnel.

Note: Processing times can vary depending on the office and the volume of applicants. Some offices offer appointment systems or online applications, so check your local DSWD office for updates.

Download the AICS Form Here!


Reminders


Do not pay anyone — AICS application and assistance are free.

Assistance amount may vary depending on assessment.

Honesty is important: Providing false information can disqualify you from receiving aid.

Patience is needed: Due to high demand, expect long lines especially during peak months or after disasters.



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